Most items are made to order and can take around 4 weeks to complete before dispatch, however I will do my utmost best to get through them as quick as I can.
IMPORTANT USA UPDATES FROM 29 AUGUST 2025
Your parcels will arrive DDP (Delivered Duties Paid). This means that your tariff charges have been prepaid and you should not have to pay additional charges to receive your parcel after it arrives in the US. I use Royal Mail International Tracked to send packages, which can take up to two weeks to arrive, depending on Customs delays.
UNITED KINGDOM
Standard Delivery: Orders are shipped using Royal Mail 1st Class and can take an estimated 1-2 days to be delivered
Free Delivery: Orders are shipped using Royal Mail 2nd Class and can take an estimated 2-3 days to be delivered
EU AND WORLDWIDE
PLEASE NOTE THAT WE NO LONGER SELL TO EU COUNTRIES DUE TO BREXIT CHANGES.
International Tracked postage:
International orders are shipped using Royal Mail International Tracked and Signed and can take an estimated 5-14 business days to arrive to non-EU countries. Please note that the Coronavirus pandemic and Brexit changes are causing significant delays on the postal system. You can contact me through the Contact Form via the website, or directly at marulatreeuk@gmail.com for your international tracking details.
CUSTOMS AND IMPORT TAXES (Except US customers – please see above notice)
Buyers are responsible for any customs and import taxes that may apply on arrival. I am not responsible for delays due to customs.
RETURN ADDRESS
Marula Tree
30 Foxlease
Bedford
Bedfordshire
MK41 8AP
United Kingdom